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Nöel Diabetes Service Booking and Payment Terms and Conditions

 

 

1. General

  • These terms and conditions govern all bookings and payments made for Nöel Diabetes Service.

  • By booking a service, you agree to comply with and be bound by these terms.

2. Booking Process

  • Availability: All training sessions are subject to availability. Bookings are accepted on a first-come, first-served basis.

  • Booking Confirmation: Upon completing your booking, a confirmation email will be sent to you with the details of your session.

  • Information Required: Clients are required to provide accurate and complete information during the booking process.

3. Payment Terms

  • Payment Methods: Payments can be made via credit/debit card, PayPal, or bank transfer.

  • Please use your name as the reference for the payment.

  • Payment Timing: Payment must be made at the time of booking to secure your session.

  • Payment Confirmation: Upon successful payment, a confirmation email will be sent to you. Please retain this email for your records.

4. Cancellation and Rescheduling Policy

  • Cancellation by Client: Cancellations made more than14 days before the scheduled session will receive a full refund.

  • Cancellations made within 14 days of the scheduled session will incur a cancellation fee of 50%.

  • Rescheduling by Client: Rescheduling requests made more than 14 days before the scheduled session will be accommodated without charge.

  • Rescheduling requests made within 14 days of the scheduled session will incur a rescheduling fee of £25.

  • Cancellation or Rescheduling by Nöel Diabetes Service: In the event that Nöel Diabetes Service needs to cancel or reschedule a session, clients will be notified as soon as possible and offered the option to reschedule at no additional cost or receive a full refund.

5. Privacy and Confidentiality

  • Personal Information: Nöel Diabetes Service is committed to protecting your privacy. Personal information collected during the booking process will be used solely for providing the service and will not be shared with third parties.

  • Confidentiality: All client information shared during the session will be kept confidential and will not be disclosed without prior consent, except as required by law.

6. Liability

  • Disclaimer: Nöel Diabetes Service provides educational and informational services. We do not provide medical advice, diagnosis, or treatment. Always consult a healthcare professional for medical concerns.

  • Limitation of Liability: Nöel Diabetes Service shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services.

7. Contact Information

​Nöel Diabetes Service

020 3978 8874

NÖEL DIABETES SERVICE LTD, registered as a limited company in England and Wales *(or Scotland) under company number: 14112849 

Registered Company Address: 4th Floor, Silverstream House, 45 Fitzroy Street, London, England, W1T 6EB.



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